About Us - Buy Custom Medals Online

About CustomMedals.Com.au

CustomMedals.Com.au is a sub-site of GS-JJ and BPS with over two
decades of medal manufacturing history. As a global company,
we have offices and wholly-owned professional manufacturers in
multiple countries.
Over the years, we have maintained a spirit of innovation
to improve our medal manufacturing process; putting our customers
first and keeping 100% customer satisfaction.

Build A World-class Quick Customization Gift Company.

● Our Mission — Let every customization be treasured by the world
● Our Vision — To become the global leader in customized gifts
● Our Values — User first & Quick response & Responsibility & Value innovation & Integrated collaboration

Swift R&D

The AI-optimized design process can reduce design time by 80% and save 40% of engineering resources, enabling you to obtain the artwork in as fast as 2-3 hours.
Rapid Product Innovation

Artificial intelligence-driven product development can increase product iteration speed by 30-50%, ensuring that our products are always at the forefront of the industry.
Fast Customer Service

Our 24/7 customer support team is dedicated to resolving your issues quickly, with a first contact resolution (FCR) rate of 74%.
Speedy Production

While typical production times in the industry are 1 to 3 business days, we can produce your designs in as little as 24 hours.
Customer Satisfaction

Our service is highly rated on Google with a 4.9/5 score, and an impressive 95% of our customers have awarded us a perfect five stars for our swift service. This clearly demonstrates that our service is both fast and highly satisfying to our customers.
Efficient Management

Since implementing our de-formalistic management practices and streamlined execution strategies, we have witnessed a significant and measurable improvement in operational efficiency.

Find us:

Address: 20812 Carrey Road, Walnut, CA 91789

OFFICE HOURS: Monday - Friday 8:30 AM to 5:30 PM Pacific Time (PT)

LIVE CHAT:24 hours Monday through Friday

Services We Can Provide

100% customer satisfaction

For years, we have consistently maintained with
100% customer satisfaction and can be trusted.

Fast shipping

Fast worldwide shipping with as fast as 2-day
delivery and no limit on quantities.

One-stop service

With 20+ years of manufacturing experience,
our team can make your order simple & fast.

Free proof delivered via email

Upon completion of the design, we will send you
confirmation of the artwork via email.

Multiple tests before shipping

Products undergo more than a dozen factory
inspections before shipment to ensure quality.

Unlimited revisions until satisfied

Unlimited revisions of artwork designed by our
designers until the customer becomes satisfied.

49K+ 5-star ratings

9 years 5-star ratings

4.9

Out of 5.0

5 ★

(49426)4 ★

(1962)3 ★

(179)2 ★

(36)1 ★

(43)

Overall Rating

Assurance from CustomMedals.Com.au

CustomMedals.Com.au guarantees the quality of all products to maximize customer protection. If you have any dissatisfaction with the product, our 24-hour online customer service staff will do their best to solve the problem until you are satisfied.